Privacy Policy

Raffaello Rentals website is owned by Raffaello ugost.obrt, which is the data controller of your personal data.

Data controller details:
Business name: Raffaello ugost.obrt
Address: Kampor 414, 51280 Rab
OIB: 40490904963
Country: Croatia
Email: info@raffaellorentals.com

We have adopted this Privacy Policy, which explains how we collect, use and protect personal data collected through the Raffaello Rentals website. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to ensure its security and confidentiality.

Personal information we collect

When you visit the Raffaello Rentals website, we automatically collect certain information about your device, including your web browser, IP address, time zone and cookies installed on your device. This information is used for statistical and security purposes only.

When you contact us via the contact form on the website, we collect the personal data you voluntarily provide, such as:

  • Name and surname

  • Email address

  • Telephone number (if provided)

  • Message content

We do not collect payment information, do not provide user registration and do not offer newsletter subscriptions through this website.

Why do we process your data?

We process your personal data only to the extent necessary and for legitimate purposes, including:

  • responding to inquiries sent via the contact form

  • communicating about our rental services

  • improving website security and functionality

The legal basis for processing your personal data is:

  • your consent, given by submitting the contact form

  • our legitimate interest in responding to your inquiry and providing requested information

Data retention

Personal data submitted via the contact form is stored for a maximum period of 12 months, unless a longer retention period is required by law or necessary to resolve a specific request.

Your rights

If you are a resident of the European Union, you have the following rights regarding your personal data:

  • the right to be informed

  • the right of access

  • the right to rectification

  • the right to erasure

  • the right to restrict processing

  • the right to data portability

  • the right to object

  • rights related to automated decision-making and profiling

To exercise any of these rights, you may contact us using the contact details provided below.

Third-party services (Google Ads)

Our website may use third-party services such as Google Ads and Google Analytics to advertise our services and analyze website traffic. These services may use cookies or similar technologies.

Such cookies and tracking technologies are activated only after the user has given consent via the cookie banner, in accordance with applicable data protection regulations and Google’s privacy policies.

Transfer of data outside the European Union

In some cases, personal data may be transferred outside the European Union, but only when required by third-party service providers such as Google and only in compliance with applicable data protection laws and safeguards.

Links to other websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of such websites and encourage users to review their privacy policies.

Information security

We store personal data on secure servers in a controlled environment and apply reasonable administrative, technical and physical safeguards to protect data from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet can be guaranteed to be completely secure.

Legal disclosure

We may disclose personal data if required by law or if such disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud or respond to lawful requests from public authorities.

Contact information

If you have any questions about this Privacy Policy or wish to exercise your rights related to personal data protection, you may contact us at:

Email: info@raffaellorentals.com